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pp8281 avatar image
pp8281 asked mike answered

Are there any desk phone training videos?

It appears that the few videos that Ring Central has on the help site are all about managing the web portal, meetings, etc. Are the any videos on how to use the desk phones? Answering calls, setting up contacts, transferring, etc.
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jb-ferguson avatar image
jb-ferguson answered
PP,

There are no such videos for the phones that RingCentral offers. Having said this, I have found youtube.com invaluable for instructional videos. I personally have a Cisco 303 IP phone and I just brought up YouTube and typed in Cisco 303 tutorial and found 15 videos on the first page alone, and there were at least seven pages showing.

I would definitely check youtube.com for the phone tutorials you are looking for.

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cglassy3135 avatar image
cglassy3135 answered
04-26-2017 Many Polycom VVX500 videos are on Youtube by Polycom and others,  you didn't mention what phone maker and model you are using, so it is difficult to be specific for your use case.
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pp8281 avatar image
pp8281 answered
Sure, I've already found several on youtube. However it seems there a lot of inconsistencies between videos for the same device.
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bjsvec avatar image
bjsvec answered
Good training videos for IP phones are kind of a unicorn :) Some reasons are that there are so many models of phones, they can run different firmware and have different features, features change between versions and finally the provider/PBX that provisions them controls many of the features which can vary and change. 

Maybe make your own?  A little tripod and and a smart phone and..
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mike answered
If anyone finds any that are helpful, you are welcome to embed then in a community post.
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