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leah-bentz5294 avatar image
leah-bentz5294 asked mike answered

This company is a ripoff and I'll be telling my friends.

Why does Ring Central charge a customer even when they don't use the service during the trial period? This company is a ripoff and I'll be telling my friends.
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bjsvec avatar image
bjsvec answered
You are refunded in full when you cancel a trial.  The customer had to willingly sign up for the trial and supply their credit card information so how do you see this as "a ripoff"?
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mike avatar image
mike answered
Leah,   We are looking in to this for you.  It would be normal to get a refund unless there are some other circumstances.

Mike
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