question

storm-technologies avatar image
storm-technologies asked saadetswift16514 commented

Mobile App Still Rings after I turn off VOIP Data

I put call forwarding to my cell phone but all of a sudden My SmartPhone App started ringing then the number forwards to my cell phone so I'm getting two of the same incoming calls. This only seem to happen way I'm connected to Wifi.
topic-default
1 |1000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

2 Answers

·
epalombizio6132 avatar image
epalombizio6132 answered
I can't replicate this on Android with the latest RC application, but I feel like this has happened with the previous version of the client.
1 |1000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

storm-technologies avatar image
storm-technologies answered saadetswift16514 commented
I have App Version 9.0.2.1.6 
This have been happening with my phone the the past couple months but my customer just called me yesterday and it just started happening to him and he has an iPhone.
1 comment
1 |1000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

saadetswift16514 avatar image saadetswift16514 commented ·
Hello Storm Technologies,

Would you mind posting a screen shot of your settings in service web (on your extension) and on the mobile app? You can black out any information you do not wish to show. Thanks!
0 Likes 0 ·

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.