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eric-frankel5920 asked cglassy3135 answered

Print driver has disappeared.

Missing print driver windows 10, latest version of desktop app for ring central.  Can I download the driver?
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cglassy3135 answered
06-21-2017  We just received a new update to 9.1 of RingCentral for Windows Desktop yesterday. If you re-install the software with the new version 9.1   it should add the driver back in.   To get the software go to your own Extension in the portal,   click on Tools   and Desktop Apps
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dennis-haddock answered

Uninstalling, then reinstalling from website 9.1.0.27080 does not reinstall the printer driver.  Ctrl F1 does not have the printer driver listed.  Installed manually from Windows 10, printing to it generates an error.  Please help.


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cglassy3135 answered
Here is a Step By Step How To: Install your print driver from the RingCentral For Windows ver 9.1   https://drive.google.com/drive/folders/0B5jORN3wB9xJU0hjZUFTUTNQMGc?usp=sharing
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