question

I have just tried unsuccessfully to remove two lines from my service, two lines I no longer need. Why because I was told by the most unhelpful rep that my contract was renewed in April for a further two years - renewed without my knowledge or approval!!!! What made matters worse the only help he was willing to offer was to send me a copy of my contract, not I will escalate this for you (if you are unhappy you will have to phone them) or to put pass me onto someone who could help. Guess what I have also just found out no where to complain, there's a surprise - trying this to get someone to deal with it (not really in the mood to continue using Ring Central) failing which we will see how good social media is in getting someone to call me and to resolve this