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Ernie Olmeda avatar image
Ernie Olmeda asked samrizzo6419 commented

categorizing people as employees on Glip that do not have company email addresses

I have added several new remote sales people to our Glip account but they do not show up under the "all employee group".  They do not have company email addresses.  I try to add them as a co-worker however they still do not get added to that group.  We currently have 21 users on Glip.  These remote reps are using Glip Mobile apps.  Any Idea's on how to get them to be able to be part of the all employees group?
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mike avatar image
mike answered samrizzo6419 commented
Ernie,  Please send an email to community.support@ringcentral.com and include the company info and one of the users private email addresses so one of our Glip specialists can look into this. 

Mike 
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