Is there a way in RingCentral to have one user have two extensions? We want these extensions to act EXACTLY the same way. Both ring the users phone, and both go to the users voice mail if the call is not answered. it seems simple but we have tried everything and the voice mail always ends up going back to the voice mail of the extension that was dialed. If we setup unconditional forwarding, it just rings and rings, voice mail never picks up. Has anyone ever set this up successfully before?
We want to do this for many phones that may change custom voicemail greetings often, so having to download and upload the custom greeting to a virtual extension (which then forwards the message) isn't an option.
Thanks in advance for any suggestions
We want to do this for many phones that may change custom voicemail greetings often, so having to download and upload the custom greeting to a virtual extension (which then forwards the message) isn't an option.
Thanks in advance for any suggestions