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lolito-agosto9645 avatar image
lolito-agosto9645 asked saadetswift16514 answered

Any information why in android phones shows "unavailable" but in iPhone the outbound caller ID works?

When doing outbound android receives the call for toll free caller id as "Unavailable" but shows right with iPhone.
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saadetswift16514 answered
Hi Lolito, that seems a little odd. I would suggest opening a case and including Call Samples to both devices as well as Debug Logs.
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saadetswift16514 answered
Also include the carrier for each device!
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