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chris-duquette4018 avatar image
chris-duquette4018 asked bill-malone answered

intercom via 1 button?

is there a way to intercom a user without having to hit the intercom key on my phone and then dial their extension number? a customer of mine will soon be switching to RC from an ancient PBX where the intercom ringing customization was done per extension whether that person wanted intercom calls to ring them first or just come directly over the speakerphone via a 1 touch button. 
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saadetswift16514 avatar image
saadetswift16514 answered
Hey Chris, I'm not aware of a way to intercom this way.
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bill-malone avatar image
bill-malone answered
You can set up a speed dial on a phone to dial *85 and then the extension number (*851234, where 1234 is the extension number).  Unfortunately, it has to be programmed individually on Polycom phones.
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