Hello everyone. I have been encountering the following issue:
Phone rings, I pick up the phone, call is disconnected, call is recorded as missed.
At first we suspected that callers were hanging up at the same time we picked up. However, we started investigating by returning those calls. Reports came back that calls were being disconnected.
Has anyone encountered this issue and does anyone have any troubleshooting tips? I have tried rebooting our poly phones but we still encounter the same issue.
Thank you.
Phone rings, I pick up the phone, call is disconnected, call is recorded as missed.
At first we suspected that callers were hanging up at the same time we picked up. However, we started investigating by returning those calls. Reports came back that calls were being disconnected.
Has anyone encountered this issue and does anyone have any troubleshooting tips? I have tried rebooting our poly phones but we still encounter the same issue.
Thank you.