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Jason Skeltis asked jessicahernandez16518 answered

Why is Customer Service added to the end of every caller ID entry?

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jessicahernandez16518 answered
Hi Jay, 

With the new feature release you can customize your caller ID. If you have Queue Name selected, and your queue is named Customer Service, it'll populate :) 


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Jason Skeltis answered
Excellent, that worked! Thanks!
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jessicahernandez16518 answered
You're welcome! 
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