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derek-shields asked jessicahernandez16518 commented

Accessibility for Users with Disabilities

I work for Disability:IN and one of our Inclusion Works companies uses RingCentral and asked me to check out the accessibility of the tool.  This client is trying to comply with the Disability Equality Index which specifically asks is their telephony system accessible for users with disabilities - all types of disabilities, including deaf and low vision or blind users.   I am hopeful to find a RingCentral expert in accessibility to provide me with some testing details, similar to a VPAT for Section 508 compliance.
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jessicahernandez16518 answered
Hi Derek! 

Check out this article for accessibility options in RingCentral:  https://support.ringcentral.com/s/article/11247-RingCentral-Phone-App-Accessibility-on-Windows-PC-or-Mac-for-low-vision-or-blind-users?language=en_US
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derek-shields answered jessicahernandez16518 commented
Thank you very much!  This is definitely helpful.  Do you know if there is similar guidance for Deaf users of the application, from both an outbound and inbound experience?  Like how the application interfaces with videophones, the tool that Deaf callers would use as employees or customers.  Thanks again for your help, it's most appreciated!
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jessicahernandez16518 avatar image jessicahernandez16518 ♦♦ commented ·
You're welcome Derek! I was not able to find information specific to Deaf callers, I'm sorry!
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