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jonah asked lonergan answered

Calls Not Coming Through

We're not consistently getting calls forwarded to agents. This began last week and has gotten worse. We called RC last week and thought the issue was resolved but it has since began again. One user in particular gets no calls forwarded to her, while other users always get calls forwarded.
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mary-rose answered
Hello Alexa!

Please coordinate with Tech Support to resolve the issue you are experiencing.


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lonergan answered
We are having the same problem and not for the first time.  This has been a recurrent problem in the last month or two.  Each time it seems resolved and then starts up again.  Any suggestions for another VOIP service that works reliably?

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