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jj11797 avatar image
jj11797 asked mary-rose commented

How to get rid of error message when starting a new case?

I can't log in to start a case. I keep getting REGISTRATION_HANDLER_ERROR. I am having issues with the phone app and I cannot log in.
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mary-rose avatar image
mary-rose answered mary-rose commented
Hello JJ!

I can see that you now have a case created.. Please continue working with our Tech Support to resolve the issue.

Thank you!
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jj11797 avatar image jj11797 commented ·
I have not. Every time I have tried to log in to open a case this message pops up. Could you please have direct link so I can open up a case? I want to be able to reroute my extension 109 to my app.
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mary-rose avatar image mary-rose commented ·
Try this link  https://support.ringcentral.com/s/new-case?language=en_US 

Let me know if it's still the same.
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