question

I have now spent 2 hours on the phone with Ring Central concerning an issue with Glip integrating with Google Calendar only to find out because I don't have a Ring Central Account (which is a paid account) It won't happen.  My Case #10533235.  What is up with that?  No where does it says that you have to have both.  I really don't need another phone number, so don't need a ring central account