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suriyakani-bagavathy1884 avatar image
suriyakani-bagavathy1884 asked Anirban Sen Chowdhary answered

Yesterday Fax Slow: Is there any server slow

When I fax Then i receive the email from the ring central of the status for the faxes submitted. The email notifications I received were extremely slow today. Usually it takes no more than 30 minutes to fax them all and to receive the emails from ring central about the status. But today it took more than 3 hours. This was my concern. Now all is faxed. if it is possible to check what the problem was just to prevent it from happening in the future I will appreciate.
faxfax apilatencyfax queue
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benjamin-dean avatar image
benjamin-dean answered
Is this using our RESTful Fax API here:  https://developers.ringcentral.com/api-docs/latest/index.html#!#RefCreateFaxMessage
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Anirban Sen Chowdhary avatar image
Anirban Sen Chowdhary answered

Few similar type of question raised:

https://forums.developers.ringcentral.com/questions/1203/incoming-fax-shows-partial-receive-status-and-faxi.html

https://forums.developers.ringcentral.com/questions/255/long-delay-in-fax-delivery.html

https://forums.developers.ringcentral.com/questions/1352/fax-out-taking-too-long.html

Hope these helps

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