January Tidbits

SMS Questions Answered

You've got SMS questions; We've got Answers!

question

james-kirk2270 avatar image
james-kirk2270 asked jitender-kumar answered

Salesforce integration support out of date

RC support docs show its supports an native integration with Salesforce.com. Client subscribed on that basis. Only to find out that the integration and related support is not compatible with the newer version of Salesforce, which came out over a year ago, called Lightning. This seems like a big selling point. Is there a timetable to make the integration compatible with the current version of Salesforce?
topic-default
1 |1000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

·
jitender-kumar avatar image
jitender-kumar answered
Hello James, Salesforce has not officially made the OpenCTI available for developers. Based on what we have heard it won't be too long. We can assure you Ringcentral will be one of the first CTI integration providers to offer Salesforce Lighting support
1 |1000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.