how to Add more Telephony Status Values

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Answer 1 · 2016-06-22T00:10:48Z

benjamin-dean answered Jun 22, '16

These statuses are immutable and non-configurable, as they are part of our core telephony system.

If you would like to get a server-side notification of the change of telephony status for one or more of your RingCentral Extensions, you have one of two options:

1. Setup a Subscription (Push Notification RingCentral API resource, aka: pubSub). Here is an example application showing how to do this using our JavaScript SDK: https://github.com/bdeanindy/ringcentral-subscription-basics

2. Use the Webhooks feature of RingCentral. Here is the quickstart guide for using Webhooks: http://ringcentral-quickstart.readthedocs.io/en/latest/webhooks/

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Answer 2 · 2016-06-22T08:10:40Z

hassan-shahzad2156 answered Jun 22, '16

thanks Benjamin for your reply ok call statuses(call dispositions) are non-configurable. Is there any other way I create drop down with these statuses and agent select this custom status after call end. Then this call status receive on my server.
let me know if you are still unable to grab my point.

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Answer 3 · 2016-06-24T07:22:21Z

hassan-shahzad2156 answered Jun 24, '16

@ Benjamin Dean

waiting for your kind response?

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