question

daniel-ferrara2722 avatar image
daniel-ferrara2722 asked benjamin-dean commented

Unable Reset at Sandbox Account Portal

I do not know my childhood nickname
topic-default
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

benjamin-dean avatar image
benjamin-dean answered
I moved this into a private conversation (since it is discussing passwords).

Have you been able to login to the Sandbox Account Portal previously or is this your first time? https://service.devtest.ringcentral.com

If it is your first time, did you receive the email which contains the link to reset your password?
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

daniel-ferrara2722 avatar image
daniel-ferrara2722 answered
Thanks Benjamin,

No, because  I do not know the password, I tried  Reset at Sandbox Account Portal but I do not know the childhood nickname. 
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

benjamin-dean avatar image
benjamin-dean answered
No worries Daniel.

Could you please send me an email with your RingCentral Main Company Number to: benjamin.dean@ringcentral.com
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

daniel-ferrara2722 avatar image
daniel-ferrara2722 answered
9496293581
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

benjamin-dean avatar image
benjamin-dean answered
An application was created for this sandbox account earlier today. Could you please tell me the name of this application?
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

benjamin-dean avatar image
benjamin-dean answered
I am not trying to be difficult, merely thorough for security's sake.

Also, I am curious if you were able to login earlier today to create the application (please do still send the name of this application), why are you unable to login now?
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

daniel-ferrara2722 avatar image
daniel-ferrara2722 answered
I created test, but it also had the same secret question what is your childhood nickname.
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

daniel-ferrara2722 avatar image
daniel-ferrara2722 answered
test
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

daniel-ferrara2722 avatar image
daniel-ferrara2722 answered
Can you Delete Test, i am trying to login to SBX1 but I am getting this secret question I do not know? 


Please answer your security question to reset passwordWhat was your childhood nickname?

Answer  (Not case sensitive):


1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

daniel-ferrara2722 avatar image
daniel-ferrara2722 answered
or send a password reset to my email
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.