I need to archive SMS messages in Gmail (we use Google Apps for Work). We receive the notifications via email for incoming messages -- however, there doesn't seem to be an easy way to accomplish this for outgoing SMS. Does anyone know how to do this?
There are a couple of approaches I can think of to archive outbound SMS messages sent from your RingCentral extension's phone numbers into Gmail. Nearly all of these ideas require development of a custom application using the RingCentral Connect Platform.
Thank you, Benjamin, for the ideas. I was really hoping not to have to go the custom application (we are a small company, with limited tech dollars). I thought there may be an "off the shelf" tool (aside from Zapier) that other companies use to accomplish this function. If there are any other ways you (or other users) can suggest, I'd be grateful.
We currently do not have an "off the shelf" tool for accomplishing this precise goal, so I am afraid that a custom application might be the only path forward at this time. If you are in immediate need of this functionality, you could contact your RingCentral Account Executive and ask them about the RingCentral Development Professional Services.