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tt2 avatar image
tt2 asked anton-nikitin commented

How to add a direct number before using RingCentral for Desktop (Softphone) to test my App?

Before you can test your integrated app to make or receive calls you need to add a direct phone number to your RingCentral for desktop application (or Softphone).

Learn more how to add direct numbers to configure a RingCentral Digital Line from the online account by clicking here

(When performing step 7 please select RingCentral for Desktop instead of a physical phone. Also you can disregard any steps that relate to shipping since you have not ordered a desk phone)

If you need to select a new number in the sandbox please pick from the available area codes of 732 (NJ) or 585 (NY)
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tt2 avatar image tt2 commented ·
Anton please look at my corrections based on your input above.
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anton-nikitin avatar image anton-nikitin commented ·
Looks good. Need also to mention that parts of the instruction related to shipping and order tracking should be disregarded, because they make sense only for desk phones.
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rodney-gist550 avatar image
rodney-gist550 answered

It doesn't seem like there are any available phone numbers on sandbox with area code 732 or 585 as you said anymore.

I appear to be getting that message regardless of which area code I choose. Is there another way I could add a phone to a sandbox account?

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anton-nikitin answered anton-nikitin commented
Rodney, can you try 650(CA) or 802(VT)?
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rodney-gist550 avatar image rodney-gist550 commented ·
Awesome, 650 worked! Thank you!
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anton-nikitin avatar image anton-nikitin commented ·
802 also should work

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benjamin-dean avatar image benjamin-dean commented ·
Since this is the Sandbox, could we use the 555 prefix? LOL
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jim-reynolds2 avatar image jim-reynolds2 commented ·
Similar problem here. I have one working number on an extension but our app needs to be sure we are selecting each user's individual system number, so I need at least one more to be sure we select properly. 

I'm in eastern Mass & no local area codes seem to have numbers. I agree since it's sandbox, 555 would make sense. I don't care - I just need a working number so I know that I am able to
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anton-nikitin avatar image anton-nikitin commented ·
Jim, replied in your original post. 267 should work.
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