Is there any way to check sent fax Log.

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ajathar asked Jan 23, '17 ajathar commented Apr 5, '17

Is there any way to check sent fax Log.

Is there any way to check Fax Log other than quering the Message id that we get in the response.

Any notification for fax failure?

I have a Production account.

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Answer 1 · 2017-01-23T06:47:47Z

Tyler Liu answered Jan 23, '17

Check the message notification: https://developer.ringcentral.com/api-docs/latest/index.html#!#RefGetMessageEvent

Let me know whether it works for you.

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Answer 2 · 2017-01-24T10:59:57Z

ajathar answered Jan 24, '17

Hi Tyler,

I have used this method to retrieve the status of the Fax sent.

I just needed a log

like this one which comes on the main site.

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Answer 3 · 2017-01-24T16:13:43Z

benjamin-dean answered Jan 24, '17

You can fetch this data using the Message API resource: https://developers.ringcentral.com/api-docs/latest/index.html#!#RefGetMessageList

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Answer 4 · 2017-02-02T10:57:56Z

ajathar answered Feb 2, '17 benjamin-dean commented Feb 6, '17

Got It. Thanks.

Just one question. If the fax gets rejected or due to some failure in RingCentral is there any mail triggering setup present in Ring Central?

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benjamin-dean commented · Feb 03, 2017 at 04:08 PM

Mail triggering...? Do you mean email notifications of fax sending (success|failure)?

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ajathar commented · Feb 06, 2017 at 09:50 AM

yes in case of any failure

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benjamin-dean commented · Feb 06, 2017 at 03:54 PM

You should be able to configure this in the RingCentral Online Account Portal: https://service[.devtest].ringcentral.com (optional ".devtest" is for your sandbox account as a developer).

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Answer 5 · 2017-03-31T09:57:34Z

ajathar answered Mar 31, '17 ajathar commented Jun 6, '17

Can we change the FAX notification Email for Success and Failure of Fax through API on RUNTIME from the code?

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Tyler Liu commented · Apr 05, 2017 at 06:55 AM

I am not aware of such an API endpoint which allows you to change fax notification email on runtime.

Please send an email to devsupport@ringcentral.com to confirm it.

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ajathar commented · Apr 05, 2017 at 07:48 AM

thanks Tyler. :)

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Answer 6 · 2017-04-05T06:48:06Z

ajathar answered Apr 5, '17

HI,

any update on this?

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