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Kumar avatar image
Kumar asked Chaitali answered

Getting Forbidden error in API

I am using ringcentral api for ringout in Dev sandbox. But unfortunately I am getting exception: 

 "message": "Forbidden", "errorCode": "InternationalProhibited"
call
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Anirban Sen Chowdhary avatar image
Anirban Sen Chowdhary answered

If you are using Dev sandbox as you said in your question, that is free service for developers on Sandbox, and international calling is prohibited there.

check the link:

https://forums.developers.ringcentral.com/questions/136/api-ringout.html

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Chaitali avatar image
Chaitali answered

Your sandbox account doesn't support international calling. Maybe the production env have this feature.

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