question

Nathan Schulz avatar image
Nathan Schulz asked Anirban Sen Chowdhary edited

Developer Account Freezing Glip Account

Was invited to Glip at work email (nathan@leandatainc.com), note the dates of email notifications:

Screen Shot 2019-09-04 at 10.35.32 AM.png

Could not use Glip account to create RingCentral bot app, so created a developer account with the same email address, note date of email:

Screen Shot 2019-09-04 at 10.38.18 AM.png

Now, can't log into Glip from Desktop, following links in email above:

Screen Shot 2019-09-03 at 12.01.46 PM.png

Was still logged into Glip on phone from before app creation, glip working:

image.png

glip
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Rob Ljunggren avatar image
Rob Ljunggren answered

When you try to log back into Glip what is the error that you are getting. The screenshots did not come across.

1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Khadhar Koneti avatar image
Khadhar Koneti answered

Hi,

Can you please share the details, what errors are you getting. Usually the same account should work Glip as well.

1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Anirban Sen Chowdhary avatar image
Anirban Sen Chowdhary answered Anirban Sen Chowdhary edited

Not sure but the screenshots you pasted in your question is not visible.

Could you pls forward the error and these screenshots to back-end developer support team.

They can take care of your issue.

1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.