question

jason-bergen avatar image
jason-bergen asked gregory-yaschuk1449 commented

RC App Company contacts searchable Fields

Is there a way in the RC App to add custom "Searchable" Fields in the Company Contacts section such as Department, Job Title, Cost Center, ect? Most of these fields already exist within RingCentral admin portal and would be great to be able to search on as an end user, especially for large scale organizations  with multiple departments and locations. I do know some of the fields like location and job title can be shown in the Company contacts, however they are not searchable. 
topic-default
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

·
gregory-yaschuk1449 avatar image
gregory-yaschuk1449 answered gregory-yaschuk1449 commented
Softphone app will start support searching by "Job Title" since 20.3 release. 
2 comments
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

jason-bergen avatar image jason-bergen commented ·
I may need to open a support case, we are running version 20.3.10.1871   I am unable to search by job title even though i see it in my profile.
0 Likes 0 ·
gregory-yaschuk1449 avatar image gregory-yaschuk1449 commented ·
Softphone (RC Desktop Phone App) 20.3 will be released in September
0 Likes 0 ·

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.