question

Kevin Corona avatar image
Kevin Corona asked Anirban Sen Chowdhary answered

Get Company Call Log Records not returning records for last month

The api endpoint is not returning any call for last month. In fact, if I remove the "dateTo", the endpoint only returns calls that took place today. Am I missing something?


get url:

req.open("GET", "https://platform.ringcentral.com/restapi/v1.0/account/~/call-log?direction=Outbound&view=Simple&dateFrom=2020-02-01&dateTo=2020-02-29&page=1&perPage=100", false);



call log api
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

·
Anirban Sen Chowdhary avatar image
Anirban Sen Chowdhary answered

Can you please check with developer support team and request them to investigate the issue and check the outbound records.

You can mail them defining your issue at devsupport@ringcentral.com

1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.