question

Michael Thompson avatar image
Michael Thompson asked Phong Vu answered

Make Call Out API Global Oauth token / user impersonation

I am working to integrate the RC Office Make Call Out API with a web application for click to dial functionality. Currently, I am able to get this to work for all users within my account if I retrieve a user based Oauth token. I'm wondering if it is at all possible to use a Global account token or somehow impersonate a user, so that I only need to maintain one token and not request Oauth tokens for all users.

apisoftphoneringcentralmake call out
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

·
Phong Vu avatar image
Phong Vu answered

If I remember correctly, you cannot make a call out on behalf of other users (similar to sending SMS). You can use the Ring-out instead. Because ring-out requires the caller also to answer the call so it is safe to place a call on behalf of other users.

1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.