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joseph-b1 suggested Mar 8, '19 jerome-thomas commented Jul 14, '20 Users Services and Products Live Reports

Live Reports Feature: Ability to See Agent Status and/or Call Status Real-time

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dale-stoyer suggested Apr 16, '20 Users Services and Products Live Reports

Is it possible to see refused calls in Live Reports?

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gross suggested Sep 7, '18 tommy-o commented Mar 17, '20 Users Services and Products Live Reports

Automatic Call Log report generation for Live Reports.

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staci-deluca suggested Feb 10, '20 jessicahernandez16518 commented Feb 12, '20 Users Services and Products Live Reports

Changing Colors on the Wallboard

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kim-kruse suggested Dec 9, '19 Users Services and Products Live Reports

Customize Live Reports

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cers9175 suggested Mar 7, '18 Alex McMeeken commented Oct 22, '19 Users Services and Products Live Reports

Simple sort by column in the call log

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amy-price10636 suggested Jan 3, '19 stephen-gonzales1 commented Aug 26, '19 Users Services and Products Live Reports

New Analytics Portal: Hourly Call Volume report needed

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Eli Gartenbank asked Jul 16, '19 jessicahernandez16518 answered Jul 19, '19 Users Services and Products Live Reports

Service Temporary Unavailable

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dawn-pascale suggested May 1, '19 Users Services and Products Live Reports

Filtering Live reports

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janelle-mory14536 suggested Mar 5, '19 Users Services and Products Live Reports

Phone surverys offered at the end of calls with customers

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nahrain-bakoos10335 asked May 24, '18 devane14214 commented Jan 17, '19 Users Services and Products Live Reports

Dashboard with total call duration per extension

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qc-holdings-system-admin13275 suggested Dec 26, '18 Users Services and Products Live Reports

Export ALL Live Report Call Information To Excel

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gary-durn asked Oct 29, '18 jessicahernandez16518 commented Nov 1, '18 Users Services and Products Live Reports

Agent Status

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pickett9014 suggested Feb 23, '18 sean-rheubottom commented Sep 17, '18 Users Services and Products Live Reports

Subscribe option for daily reports sent to my email on Live Reports

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enoch-wan11259 suggested Aug 10, '18 Users Services and Products Live Reports

Live Reports: We should be able to see WHO is calling in (caller ID, caller number)

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Live Reports Feature: Ability to See Agent Status and/or Call Status Real-time

Is it possible to see refused calls in Live Reports?

Automatic Call Log report generation for Live Reports.

Changing Colors on the Wallboard

Customize Live Reports

Simple sort by column in the call log

New Analytics Portal: Hourly Call Volume report needed

Service Temporary Unavailable

Filtering Live reports

Phone surverys offered at the end of calls with customers

Dashboard with total call duration per extension

Export ALL Live Report Call Information To Excel

Agent Status

Subscribe option for daily reports sent to my email on Live Reports

Live Reports: We should be able to see WHO is calling in (caller ID, caller number)

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