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Zack Schaja avatar image
Zack Schaja asked mike answered

Very inconsistent

I have found that Ring Central on my iPhone has been very inconsistent. This has nothing to do with my internet connection. Sometimes it works sometimes it doesn't. Has anyone else experienced the same problem?
appiphonemobileinconsistent
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Matthew Nesci avatar image
Matthew Nesci answered
I would agree with this. Often times my calls do not ring through. It is very frustrating! 
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Mark A. Vickers avatar image
Mark A. Vickers answered
I find that the app has to be actually running for it to ring.  Just to be safe I have RC simultaneously ring the cell number as well just in case the app is closed.

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mike avatar image
mike answered
Another thing to check on the mobile app is the VoIP Calls setting. There's an option to accept calls "Over Wi-Fi", or "over 3G/4G or Wi-Fi". 

Mike
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