question

Has anyone had any exposure or experience implementing RingCentral SSO with Okta after RingCentral implementation? We have tried a few iterations but can never get past the "turn it on" stage because of how the two systems speak to each other.  It seems like there's an inherent misunderstanding between the Okta and RingCentral tool on what is considered "one user account."  RingCentral considers one email address one user account which could have multiple numbers assigned to it, but Okta considers one phone number on user account which gives us grief for our Main Office numbers and other end-users who need to have more than one phone number assigned to them for business purposes.