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matt-moore avatar image
matt-moore asked paul-coey answered

Warm transfer on chrome extension

We just started services with RC and I'm wondering if/when a warm transfer option will be available for the Chrome extension.  We use the click to dial feature a lot and would like to be able to utilize warm handoffs.  Is this something that is in the works?
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jessicahernandez16518 avatar image
jessicahernandez16518 answered matt-moore commented
Hey Matt,

I reached out to the integrations team, and this isn't on the roadmap yet. I'll let you know if that changes! 
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matt-moore avatar image matt-moore commented ·
Thank you Jessica.
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chad-jaquays answered
Has this changed?
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matt-moore answered
We stopped using the extension so I'm not sure.
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paul-coey answered
No still the case - we stopped using it as well and have moved to https://app.ringcentral.com - much better web based implementation and it works on an OS / browser pretty much - warm transfers, queue names, central admin management for outbound numbers etc - all the bits missing on the Chrome extension
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