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Utsav Chokshi avatar image
Utsav Chokshi asked Answerhub Copilot answered

Ringcentral greetings modification from API

RingCentral greeting are there but I want to modify or check an existing greetings available. Which api should I use?


Can it be modify or create a greetings from api directly of my own voice? If this can be done with api, I can make the change programmatically consuming the api

greetings
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Answerhub Copilot avatar image
Answerhub Copilot answered

To modify or check existing greetings in RingCentral using the API, you can use the RingCentral Voice API. This API allows you to programmatically customize your apps to make and receive calls, listen to recorded messages, handle voicemail, and more. You can also modify greetings and create new ones using the API.

To modify a greeting, you can use the updateGreeting method of the Voice API. This method allows you to update the content of an existing greeting. You can provide the greeting ID and the new content of the greeting in the request.

Here is an example of how to update a greeting using the Voice API:

const axios = require('axios');

const greetingId = '123456789'; // ID of the greeting you want to update
const newGreetingContent = 'Hello, thank you for calling.';

axios.put(`/account/~/extension/~/greeting/${greetingId}`, {
  content: newGreetingContent
})
  .then(response => {
    console.log('Greeting updated successfully');
  })
  .catch(error => {
    console.error('Error updating greeting:', error);
  });

In this example, we are using the axios library to make an HTTP PUT request to the API endpoint for updating a greeting. We provide the greeting ID and the new content of the greeting in the request body.

Please note that you will need to authenticate your API requests and have the necessary permissions to modify greetings. You can refer to the RingCentral Voice API documentation for more details on authentication and the available methods for managing greetings.

I hope this helps! Let me know if you have any further questions.

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