Please add templates for Queues
There are several settings that must be set one by one each time a queue is created. Please add template functionality like that for users, saving time in setting up queues.
I have been asking for this also. We have over 100 retail stores that are all programmed identically except for the extension numbers. It would be so helpful to have a template to copy phones and IVR, call queues.
Rodney- NTE
Share your great idea, or help out by voting for other people's ideas.
Template: Advanced Rule apply to IVR Menu Hours & Holiday Schedule
Call Queues: pound # to go directly to voicemail
Options for Disabling extension dialing in specific groups or call queues
Stay in a call group when making an outgoing call
Transferring and outbound call to announcement only extension
Announcement only extension: transferring a call