So here's my problem.
The RingCentral app on the iPhone is great, because it is connected the phone system, making transferring very easy, parking calls, etc.
The problem is that I only see a setting to ring the app on the smarphone FIRST. I want the deskphone to ring, and then after a certain number of rings, ring the mobile app on my smartphone.
I can make it so that it rings the office first, but then when it "fowards" the call to my phone, it just rings like a normal number, and doesn't ring the mobile app. So if I need to transfer or park a call, I can't.
Any ideas? Am I missing something?
The RingCentral app on the iPhone is great, because it is connected the phone system, making transferring very easy, parking calls, etc.
The problem is that I only see a setting to ring the app on the smarphone FIRST. I want the deskphone to ring, and then after a certain number of rings, ring the mobile app on my smartphone.
I can make it so that it rings the office first, but then when it "fowards" the call to my phone, it just rings like a normal number, and doesn't ring the mobile app. So if I need to transfer or park a call, I can't.
Any ideas? Am I missing something?