Idea

bishop4496 suggested May 15, '17 craig-clark commented Jul 2, '20

Implement email to RC SMS functionality

All major cell carriers support an email address scheme in which anybody can send a message to <phonenumber>@ carrier.com, and the text in that email message will be translated to an SMS/MMS and delivered to the recipient. For example, to send a text to a Tmobile phone, you would email a message to <phonenumber>@ tmomail.net, and for a verizon phone it is <phonenumber>@ vtext.com
We would like to have an email addressing scheme implemented in which any email address can send an email message which is converted to a text message and delivered to our RC users via their RC softphone as a regular SMS message.

topic-default

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jd4004 commented May 15, '17

This would be a great feature. I don't know how much we would use it, but it would be nice to have the ability.

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teresa-habeck5373 commented May 15, '17

This would be a great addition.

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michel5476 commented May 16, '17

Yes, this would be great to have this maybe in 2 versions:
1) for RC phonenumbers, the format of phonenumber@rctext.com for receiving texts from non-RC email users (which is what I believe this original idea is referring to)

And also,
2) for non-RC phonenumbers, the same format of phonenumber@rctext.com for sending texts to non-RC numbers from a registered RC user's email address (similar to how phonenumber@rcfax.com for faxes is verified)

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james-rozendaal5749 commented Jun 7, '17

I agree, our POS supports SMS reminders, would be a great feature for ringcentral to support. thanks

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nick-rodriguez commented Nov 22, '17

Email to SMS is important, especially to the IT people that support the phone users.

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paulf5598 commented Jan 17, '18

I was surprised to discover this isn't already part of the core infrastructure of RC.

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georgiades9058 commented · Feb 28, 2018 at 12:00 AM

Every other carrier has this. Why does RC need to vote to add something so common?

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stuart-baker8595 commented Jan 24, '18

This reply was created from a merged topic originally titled Send email to ringcentral number and get as text. I want to be able to send a text to my ringcentral account by sending an email to my phone number.

I can do this to my Verizon phone. I can send an email to mynumber@vtext.com

Can I do this with my RingCentral number?

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tutoring-clubhilliard10055 commented May 4, '18

This reply was created from a merged topic originally titled send email as text message. US Account, we do tutoring for students in kindergarten through 12th grade. We have a service that wants to send us automated texts, but they send emails as text. They wanted to know our gateway. I inquired with you, and was told that is not a feature. For example, you can send an email to an AT&T mobile number by emailing 5551234567@txt. att.net, for example, and that will show up as a text. So, if we could set up an email to text gateway that would be helpful.

We have a couple of digital lines.