In the last years that we have been using ringcentral, when we do internal calls within the company it shows as the extension name/number.
After the update of the firmware, our phone rebooted and now when someone does internal calls, it now shows as BLF(insert number). I called tech support and was informed that it is the normal behavior of the phones. I do not understand why it shows the name on the last 3-4 years that we have been using it and now it shows as BLF(insert number) since the update.
I was told to do a feature request on it. So here I am. Please make it work again like it used to that shows the extension and not the BLF thing.
Thanks.
After the update of the firmware, our phone rebooted and now when someone does internal calls, it now shows as BLF(insert number). I called tech support and was informed that it is the normal behavior of the phones. I do not understand why it shows the name on the last 3-4 years that we have been using it and now it shows as BLF(insert number) since the update.
I was told to do a feature request on it. So here I am. Please make it work again like it used to that shows the extension and not the BLF thing.
Thanks.
