Idea

I routinely decline calls on my Android mobile app, but iOS should not be much different. What would you want Ignore to do that Decline does or doesn't currently do for you?

I do NOT have the option to Ignore the call. I would LOVE that option. Even if that option is not going to be available, I cannot return to my phone's home screen, email, texting, etc until the call is either answered by me, my office, or sent to VM. I would love the option to either ignore the call and return to using my iPhone while the call is still ringing at my office.

For example, I am using my iPhone for GPS directions, I have to wait until the phone is either answered or sent to VM to return to using my phone's directions. I cannot use my phone while a call is coming through.

I do not want to answer the call or send them to VM. I want my office to answer the call which means I have to wait 30 seconds, approx. 5 rings before either my office answers or the call is sent to VM.

In my mind ignoring the call means "Do not answer - send the caller to voice mail". It sounds like for you Ignore would mean "Do not answer - do not send the caller to voice mail". I'm curious why you would want to skip voice mail, and what you would want the experience to be for the caller  - would you want him/her to hear something like "I'm sorry the user you are calling is unable to take your call at this time" and have it just hang up?  We did that for some users back when we had a Cisco voice system but in our scenario it was for users that never wanted people to leave voicemail; everyone else had calls go to voice mail that they chose to not answer.

So by hitting the decline button you are saying that it automatically sends that call to your VM?  I just thought it was declining the call for you only and it would still be ringing for someone else to pick up...I guess, if that is how you have the call sequence set up.

Shelly - I am not in a call queue so calls to me do not flow into anywhere else. If that was not the case then I could see how you might want a "do not answer" option if the platform does not send the call to a different agent.

When a caller dials our office number, it rings all of the Yealink phones in our office, the iPhone 7, and my iPhone x. We only have ONE primary number for our office. The Yealink phones can handle multiple additional phones calls.

When I am in the field working on a customer's computers, I do NOT want to answer a call at that time. I want my office to answer the call. However, if I am using my iPhone to diagnosis something, using it for GPS, speed tests, etc. etc. and a caller calls my office, the iPhones will show the incoming call in full screen because I have "Integrated Calling" enabled within the app. I want to go back to working on my phone. I cannot until either my office picks up the call or the call is sent to VM. I cannot tell the app that I would like to ignore the fact that a caller is calling my office and get back to working on my iPhone. I have to wait until my office picks up the call before I can return to using my iPhone.

During the inbound call, if I hit the iPhone's power button it will stop the vibrating of my phone but the screen is still showing the incoming call. If I hit accept, I will answer the call. If I hit decline, then the caller is sent immediately to VM. If I hit the power button twice then the caller is sent to VM. I just want to return to using my phone and forget, ignore, disregard, shrug off, or reject...whichever word you find fitting...the need to stare at my phone until either my office answers or the call is sent to VM.

My iPhone is basically highjacked during the inbound RingCentral phone call. I cannot use the iPhone AT ALL during an inbound phone call until it gets answered by my office or goes to VM.

I would HIGHLY desire an option or button that I can press that would terminate the notification on my phone that someone is calling my office at this particular time. I know my office manager is in the office and she will answer the call. However, until she does, my phone will buzzer for about 25-30 seconds if she does not answer the call within the ring limit. One ring is approx. 5 seconds. My system is configured to ring FIVE times before the caller is sent to VM. Hence my 25-30 second comment.

I run a service company with after hours (so no office phone to answer calls during these hours). Customer calls, they hear ringing, ringing, ringing...relentless ringing but no VM if the tech does not pick up. The tech sees an option to decline the call so he clicks the button, the ringing stops for a split second, the screen goes away for a split second and then begins again. Over and over and over. The power button is the same. 
If he does not answer, the customer should be sent to VM after 4 rings. That is the set-up. But that is not happening. 
WHAT UP??

Make sure that on your set up that you have "Take Messages" clicked on the bottom of your user setup under Messages and notification. 

Saadet.are there any updates about MY issue that I created the post about???

I fully understand that is the only option you have on your iPhone because mine is the same. The suggestion I have for RC is "add" a button that allows you to "ignore" the call and thus terminate the app from dominating the screen. I do not want to Answer or Decline the call. Adding an Ignore button has nothing to do with iOS as the RC app it is fully independent app. While I understand that you do not write the software, is there any updates to this request besides, "currently this is how iOS handles native calls...."??????