question

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Dang Nguyen asked Phong Vu commented

Don't have any calling credits in my sandbox account

Aren't there 500 minutes credits for each sandbox account each month ? But when I check it in my account, it is currently 0 and i didn't use any credits. Can anyone help me with this ? Do I need to buy credits just to test out the API ?

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Phong Vu answered Phong Vu commented

Is your sandbox account associated with your production account? You can send a request to devsupport@ringcentral.com with account main company number or email address.

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Dang Nguyen avatar image Dang Nguyen commented ·

no itsn't associated with any production account

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Phong Vu avatar image Phong Vu ♦♦ Dang Nguyen commented ·

Are you sure about the fact that you did not use any credit and your account 500 mins are gone. What is your sandbox main company number?

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Dang Nguyen avatar image Dang Nguyen Phong Vu ♦♦ commented ·

yes i am sure, because i didn't touch the sandbox account in months

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