question

Tanmay Kumar avatar image
Tanmay Kumar asked Byrne Reese edited

How do you detect a failure to send a fax?

I am wondering if a fax is failed to deliver from the api call or remain undelivered for some reasons, what is the correct way of detecting a failed fax.

Where will I find the details of those fax sent

fax
1 |1000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

·
Anirban Sen Chowdhary avatar image
Anirban Sen Chowdhary answered Tanmay Kumar commented

You will find in call logs. It will be message status as"Queued" which means the message hasn't been sent yet. If you see the status as "SendingFailed " then it means the sending is failed

3 comments
1 |1000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Tanmay Kumar avatar image Tanmay Kumar commented ·

Sorry.. new to ringcentral.. where can I find these codes to determine?

0 Likes 0 ·
Anirban Sen Chowdhary avatar image Anirban Sen Chowdhary Tanmay Kumar commented ·

Check the messageStatus in the response ... check the reference here: https://developers.ringcentral.com/api-reference/Fax/createFaxMessage

0 Likes 0 ·
Tanmay Kumar avatar image Tanmay Kumar Anirban Sen Chowdhary commented ·

ok.. I can now notice those..

0 Likes 0 ·

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.