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venkatraju-p13839 avatar image
venkatraju-p13839 asked paco-vu commented

How to find live incoming call event using C#

Hi ,

I am writing call centre type application, If call comes , I want to find that event in c# and pop up my screen.So I need to find live incoming call. So is there any possibility to find that event in c#.
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Tyler Liu avatar image
Tyler Liu answered
You need to setup subscriptions:  https://github.com/ringcentral/ringcentral-csharp-client/blob/master/RingCentral.Test/SubscripotionT...

Use eventFilter /restapi/v1.0/account/~/extension/~/presence?detailedTelephonyState=true
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venkatraju-p13839 avatar image
venkatraju-p13839 answered paco-vu commented
Hi Tyler,

Thank for your support.

We found incoming call event in c#. Now I want to call operations from C#, but  its aks below permission.But that permission not shows in app settings.

application needs to have [TelephonySessions] permission


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paco-vu avatar image paco-vu commented ·
I saw you asked questions related to WebRTC in other threads. Are you using WebRTC to make a call or the Call Control API? If you use the Call Control API, send a request to enable the feature for your sandbox account to devsupport@ringcentral.com
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