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Amy Malay asked Steve Nelson answered

Incoming Fax Error Message

How do we troubleshoot this error message? "An incoming fax could not be received because a proper connection with the senders fax machine could not be established." Not sure what to tell those who are trying to send us a fax and it's not being received. Thanks for any tips you can give.
faxingreceiving faxestrouble receiving faxes
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Steve Nelson answered
This reply was created from a merged topic originally titled Fax Transmission Results Error ?????. Fax Transmission Results Number of Pages Wrong - Here are the results of the 19-page fax you sent from your phone number 123-456-7891. I sent a one page file Excel with no cover via email yet results show 19 pages. What's causing this?
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