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No audio on softphone beta

We are unable to play back voicemails using the new softphone beta. It says in a gray pop box "no audio device" even thought the computer can play audio. We have changed the audio setting in the softphone from same as system to the audio card in the computer with no change. Has anyone else had this happen and found a fix?
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robert-danner15544 answered
Still not working here. We have Windows 8 computers.
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