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rick-segura avatar image
rick-segura asked mike answered

How do I provide my participant ID after an RC meeting has started when I was not provided with an ID prior to dialing in?

I dial in to RC meetings from my desk phone and quite often I dial in prior to when the RC meeting has started.  From the email invite, I have the RC dial in # and the RC meeting ID, but I do not have a participant ID.  Thus, when prompted for my participant ID I simply hit the # key.  When the RC meeting starts (screenshare/video) I am represented in the app as both a RC participant and an unknown caller.  At this point, how can I provide my participant ID via my desk phone to merge  my duplicate "logins"?
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mike avatar image
mike answered
Hi Rick, when you dial in  and join online, there's not actually a way to merge the two. You'll just show up as two attendees. 

Mike 
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