When we dial out with certain phone numbers we don't hear the "ring" as the phone is trying to connect us, nor do we hear the person on the other end when they pick up. It has never happened before and it appears to occur only with local numbers. When calling my home phone (comcast) from my work phone (ring central), the same thing happens but the call goes through once voicemail takes over. Could it be some incompatability with comcast phone systems perhaps?
I already talked to RingCentral and they upgraded it to a tier 3 issue, whatever that means, but I just wanted to see if anyone else has had this issue. We are running our phone system off of an ATT router. Any help would be appreciated.
I already talked to RingCentral and they upgraded it to a tier 3 issue, whatever that means, but I just wanted to see if anyone else has had this issue. We are running our phone system off of an ATT router. Any help would be appreciated.
