Hi, I have a cisco spa525G, and one of the presence lines shows up with an error icon, and an orange light on the line key. The user manual says that orange light means "line unregistered".
Can anyone explain what that means and how I fix it?
Goal is to use that line for presence. I have already set the presence through RC web, but can't get it to appear. This issue prevents one of my users from picking up calls placed on hold by the other user.
Have already reset phone several times. Have already redone presence settings (delete all lines, save, re-add all lines, save again). Neither of these fixed it.
Can anyone explain what that means and how I fix it?
Goal is to use that line for presence. I have already set the presence through RC web, but can't get it to appear. This issue prevents one of my users from picking up calls placed on hold by the other user.
Have already reset phone several times. Have already redone presence settings (delete all lines, save, re-add all lines, save again). Neither of these fixed it.