question

Michael Stickler avatar image
Michael Stickler asked Sara Rosario answered

Outage

Can not log onto site
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mike avatar image
mike answered
What site are you having trouble with?  We are not experiencing any outages, however, we've received word that some subscriber to AT&T are having trouble.  Can you clarify the site you are having trouble logging into and exactly what you are experiencing?  Is AT&T your ISP? 

Mike 
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ibrahim-efe1846 avatar image
ibrahim-efe1846 answered
I have AT&T and have been unable to log in. I switched over to my Tmobile hotspot and I can log in. The problem is, our phone system is through AT&T. I have no idea if we are missing calls or not. 
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Sara Rosario avatar image
Sara Rosario answered
It's been down for a while now. I think a couple hours.  My phone lines aren't working. I can't log into the website.  I've been on hold with customer service for 20 minutes so far without speaking to anyone.   I'm losing tons of money here. This is our busiest time of the night.  Grrrr.
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Sara Rosario avatar image
Sara Rosario answered
OK.. So, after 35 mins of being on hold, I finally got through to someone. He said if you're using AT&T Uverse, their system is having trouble with it.  He said that it should be resolved in an hour.  Fingers crossed!
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