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ivonne-camacho6071 avatar image
ivonne-camacho6071 asked justin-davis1686 commented

Ring central stop working on windows 10

Please check the screenshot am getting  https://url.upwork.com/_01g1PQhxORLhnZVklNJ5uahxrgB1yTKXVS I uninstalled 6 times and am getting the same error, it was working fine for a few days
Please help I need it for work.

I also try installing this version  http://downloads.ringcentral.com/sp/RingCentralForWindows-8.0.6.msi  and it did not work. I am using windows 10.

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justin-davis1686 avatar image
justin-davis1686 answered
This has happened to two users in our office today as well. Something weird is going on. I have an open case with RC and have sent logs, so hopefully we will have some answers soon.
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kolby-davis2376 answered
Yep This is effecting are users today as well. 
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cecelia-denning6072 avatar image
cecelia-denning6072 answered
Yes, this is effecting several of us here in my office too.
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david-carroll6074 avatar image
david-carroll6074 answered
Add me to the list.  The program failed to automatically log me in as usual.  I had to log in manually.  I got the "stopped Working" message in about 30 seconds.  Windows 10.  I rebooted.  No help.  I tried repair in the Control Panel.  No help.  
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mike avatar image
mike answered kolby-davis2376 commented
We've had a few other reports of this earlier today. If you are still having problems please call us or open a case here. https://service.ringcentral.com/login.asp?p_next_page=RCSupportPortalCreateNewCase
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ivonne-camacho6071 avatar image ivonne-camacho6071 commented ·
I already open a case however am still waiting for a resolution. Thank you 
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kolby-davis2376 avatar image kolby-davis2376 commented ·
Yep Case opened
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kolby-davis2376 avatar image
kolby-davis2376 answered justin-davis1686 commented
looks like this is a Known Issues See  https://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/9345?_ga=2.126711876.891313928.1...


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justin-davis1686 avatar image justin-davis1686 commented ·
Pretty poor solution since the program won't update automatically once the problem is fixed. RC needs to get it together with their quality control on updates. This is at least the second issue we've had in the last few months where we had to force rollbacks from updates due to problems.
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