Current situation: When a phone call is made to our company's main number, it is sent to an extension which is set to ring 4 employee desk phones simultaneously for 25 seconds, then ring two other employee desk phones simultaneously for 25 seconds, and finally (if nobody answers) gets sent to the receptionist's extension's voicemail.
Changes we need to make but aren't sure how to make them: If all of these employees are told to work from home (due to the current pandemic), is there any easy way for an administrator to temporarily change these extensions to ring to the employees' soft phones? For example, if a phone call is made to our company's main number and all of these employees are working from home, the phone call would still get sent to the extension which rings those extensions in the aforementioned order; except NOW those extensions ring their soft phones at their respective homes?
I am aware of how to switch users' phone number between soft phones and desk phones. However what we're looking for is a QUICK way to TEMPORARILY make this change for multiple end user accounts.
Changes we need to make but aren't sure how to make them: If all of these employees are told to work from home (due to the current pandemic), is there any easy way for an administrator to temporarily change these extensions to ring to the employees' soft phones? For example, if a phone call is made to our company's main number and all of these employees are working from home, the phone call would still get sent to the extension which rings those extensions in the aforementioned order; except NOW those extensions ring their soft phones at their respective homes?
I am aware of how to switch users' phone number between soft phones and desk phones. However what we're looking for is a QUICK way to TEMPORARILY make this change for multiple end user accounts.
