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tatiana-guydouk asked Becky Hensley answered

Not flexible with the monthly payment option either

I am using a monthly subscription and was asking to reduce the number of lines. I didn't use all the lines anymore since due to COVID-19 our business size reduced dramatically. They anyway told me that I can't do it until the next renewal contract date. Unfortunately, RingCentral the only company that doesn't care about customers' satisfaction.
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Becky Hensley answered
Tatiana,
I'm sorry for these issues, but we've made this post private as it is not in accordance with our Terms of Use. 

We're happy to assist you in working with your account manager. Please reach out at Community.Support@RingCentral.com
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