Currently our business hours are M-F 9:00 A.M.- 5:00 P.M. We also have the US Holidays: 11/26/2020-11/27/2020, 12/25/2020, 01/01/2021, 01/18/2021.
Currently, I am trying to set a custom rule under the company's IVR setting. The rule is not validating. I tried to set the hours for those dates specified above either 24 hours or from 9:00A.M. - 5:00 P.M. I think the reason why it's not validating because these dates are considered as normal business dates and during business hours. Any feedback is appreciated.
There are so many issues, features, and problems where i think Ringcentral can improve moving forward.
Currently, I am trying to set a custom rule under the company's IVR setting. The rule is not validating. I tried to set the hours for those dates specified above either 24 hours or from 9:00A.M. - 5:00 P.M. I think the reason why it's not validating because these dates are considered as normal business dates and during business hours. Any feedback is appreciated.
There are so many issues, features, and problems where i think Ringcentral can improve moving forward.